Company Overview
- Leading US-Based Drinking Water And Wastewater Processor
- $4B in Revenue
Tech Overview
- 14M Customers
- 6,500+ Employees
- 6,500+ Tech systems spread over data centers In 14 states
Business & Technical Challenges
- Needed secure systems of the essential service across different states and time zones
- Heightened desire for a comprehensive enterprise-wide security strategy following recent ransomware attacks
- Security systems had been setup historically as an after-thought
- Patching and maintenance was manual, and gaps existed in their administrative runbooks
- Conducted an extensive review and designed a comprehensive security operations center (SOC) aligned with their enterprise architecture
- SOC continually monitors IT environment for security threats, incidents, and vulnerabilities and automatically notifies when needed
- Implemented a security information and event management (SIEM) framework to ensure notifications are handled appropriately
- Leveraged machine learning for real-time and historical analysis of SIEM events to assess the threat, and trigger the correct response
- Developed advanced search capabilities with a focus on reporting and data visualization
- Launched and implemented the SOC across the enterprise in phases to minimize disruption
- Significant improvement in enterprise-wide security posture
- Automated checks and adherence to SOC best practices provide better security while lowering costs for on-site and cloud-based infrastructure and applications
- Streamlined security management across all applications
- Reduced time on security operations
- Robust platform reduces overall business risk from malevolent disruptions