Company Overview
- US-based auto insurance firm
- $30B in revenue
Tech Overview
- 10M+ Customers
- Legacy home-grown data collection and underwriting process
Business & Technical Challenges
- Underwriting requires exchanging sensitive consumer data securely with external vendors and partners
- Legacy system and process were slow, expensive, and required frequent human intervention
- Data storage architecture was rigid and non-scalable
- Data pipes were insecure and unreliable
- Offline, batch data integrations failed frequently causing significant delays and customer frustration
- Designed a data architecture that seamlessly integrated data flow with existing underwriting workbench
- Leveraged SFTP, Azure Firewall and a VPN to ensure secure data transfer across external enterprises
- Flask / Gunicorn, CosmosDB and Blob Store to build a light-weight backend that can scale easily
- Data Factory to orchestrate workflows for the data pipelines
- Azure Data Lake and Synapse Analytics to partition, cleanse, and transform data
- PowerBI and Analysis Services to analyze data and share insights
- Azure Pipelines and App Service to automate CICD infrastructure and accelerate their digital transformation and innovation
- Cloud-based platform eases real-time analysis and offline underwriting workflows
- Significant improvement in enterprise-wide security posture
- Underwriting workflow saves 20%+ time to complete
- Improved analytics result in more relevant loan offers and 8% increase in revenue
- Optimized workflow reduces human intervention and generates 11% savings
- Easily add new data sources through Data Factory pattern
- Automated new partner signup and subscription