Data Engineering

Transforming insurance underwriting using a cloud-based data management architecture

Company Overview
  • US-based auto insurance firm
  • $30B in revenue
Tech Overview
  • 10M+ Customers
  • Legacy home-grown data collection and underwriting process

Business & Technical Challenges

  • Underwriting requires exchanging sensitive consumer data securely with external vendors and partners
  • Legacy system and process were slow, expensive, and required frequent human intervention
  • Data storage architecture was rigid and non-scalable
  • Data pipes were insecure and unreliable
  • Offline, batch data integrations failed frequently causing significant delays and customer frustration

Canterr's Solution

  • Designed a data architecture that seamlessly integrated data flow with existing underwriting workbench
  • Leveraged SFTP, Azure Firewall and a VPN to ensure secure data transfer across external enterprises
  • Flask / Gunicorn, CosmosDB and Blob Store to build a light-weight backend that can scale easily
  • Data Factory to orchestrate workflows for the data pipelines
  • Azure Data Lake and Synapse Analytics to partition, cleanse, and transform data
  • PowerBI and Analysis Services to analyze data and share insights
  • Azure Pipelines and App Service to automate CICD infrastructure and accelerate their digital transformation and innovation

Results

  • Cloud-based platform eases real-time analysis and offline underwriting workflows
  • Significant improvement in enterprise-wide security posture
  • Underwriting workflow saves 20%+ time to complete
  • Improved analytics result in more relevant loan offers and 8% increase in revenue
  • Optimized workflow reduces human intervention and generates 11% savings
  • Easily add new data sources through Data Factory pattern
  • Automated new partner signup and subscription