Values and Policies

INTRODUCTION – CODE OF CONDUCT

At Cantarr, we are committed to conducting business with the highest level of integrity, professionalism, and respect. Our success as a company is built on the ethical values that guide our actions. This Code of Conduct is more than just a set of guidelines it is the foundation upon which we base our decisions, our relationships with customers and employees, and our long, term success. By following these principles, we not only meet legal obligations but also foster an ethical work environment where mutual respect and fairness are paramount.

The following sections outline our expectations regarding how Cantarr employees, officers, and directors should conduct themselves in various situations, ensuring that we act with integrity and in the best interests of the company and our stakeholders.

OUR VALUES

Cantarr Code of Conduct is built on the foundation of these enduring values:

Value People

We believe that diversity of thought and experience makes us stronger.
We listen actively and value the perspectives of others, recognizing that our collective wisdom helps us grow and innovate.

Integrity

We conduct business honestly, fairly, and transparently.
We hold ourselves accountable to the highest ethical standards even when it is difficult, inconvenient, or goes unnoticed.

Be a Collaborator

We collaborate openly across departments, functions, and geographies to deliver better solutions.
We embrace constructive feedback, share credit generously, and are relentless in our pursuit of improvement.

Respect

We nurture a workplace where everyone feels valued, heard, and empowered to contribute.
We stand against discrimination, harassment, or any form of disrespect in all our interactions.

Own It

We take initiative, follow through on commitments, and learn from our mistakes.
We lead by example and hold ourselves accountable for both outcomes and behavior.

Safety

We prioritize safety in every task, every day.
We are proactive in identifying risks, following safety procedures, and immediately addressing unsafe behavior or conditions.

CODE OF CONDUCT

The Code of Conduct (“Code”) is more than a set of rules, it is a practical guide that:

Clarifies our ethical and legal obligations across different business environments and cultures.
Helps navigate gray areas by providing standards and principles to guide decision making.
Encourages a culture of accountability, mutual respect, and ethical leadership.
Serves as a reference when you are unsure about the right course of action.

WHO MUST FOLLOW THE CODE

This Code applies to all individuals and/or entities acting for and on behalf of Cantarr, including:

Employees (full time, part time, and temporary)
Officers and directors
Consultants and contractors
Suppliers, distributors, and agents
Any third parties representing or doing business with Cantarr

These individuals and/or entities are collectively referred to as “Personnel.”

Every Personnel is required to read, understand, and comply with this Code, as well as applicable laws and Cantarr policies. Acknowledgement of the Code is required, and non-compliance may result in disciplinary action.

RESPONSIBILITIES

As a Personnel, you are expected to:

Act ethically and in compliance with all laws, policies, and this Code.
Foster a respectful, safe, and inclusive work environment.
Speak up when you witness conduct that is unethical, illegal, or inconsistent with the Code.
Cooperate fully with investigations and audits related to compliance matters.
Seek guidance when in doubt about the appropriate course of action.

Your daily actions matter. How you conduct yourself reflects on the company and impacts our ability to maintain trust with customers, partners, and the communities we serve.

GETTING CLARIFICATION

If you need guidance interpreting the Code or resolving a concern, you should contact:

Your manager or supervisor
Human Resources Department

CUSTOMER FOCUS

At Cantarr, our customers are the foundation of our success. We are dedicated to building long, term, trust, based relationships through reliable products, innovative solutions, and exceptional service. This commitment means:

Customer-Centric Communication: Clear, transparent, and effective communication is key to building strong customer relationships. Any issues or delays should be communicated honestly and promptly to the customer, ensuring they are never left in the dark.
Exceeding Expectations: Meeting customer expectations is important, but Cantarr aims to exceed them. This could involve offering proactive solutions, delivering faster than promised, or providing an added service to ensure customer satisfaction.
Continuous Improvement: Cantarr encourages feedback from customers to continuously refine our processes, products, and services. This means actively listening to customer concerns and seeking ways to innovate in our offerings.

BUSINESS PRACTICES AND ETHICS

We conduct business ethically and fairly, building a reputation based on transparency and trust. Our business practices guide how we interact with our stakeholders and are critical to our long, term success.

Maintaining Confidentiality: Personnel must protect sensitive company information. This includes not sharing confidential financial data, proprietary technologies, or strategic plans with external parties unless authorized by the company in writing.
Conflicts of Interest: Personnel must disclose any conflicts of interest to management. This includes situations where personal interests, such as family relationships, investments, or other business interests, may interfere with the Personnel’s ability to make unbiased decisions in the best interest of Cantarr.
Fair Competition: We believe in competing fairly, by offering quality products and services that meet customer needs. Engaging in price fixing, market division, or any illegal competitive practices is strictly prohibited.
Prohibition on Bribery, Gifts and Kickbacks: Cantarr has a zero-tolerance policy towards improper payments, bribery, and corruption. Personnel should never offer or accept any form of bribe or kickback, whether in the form of money, gifts, or favors, to influence business decisions. This includes accepting any form of personal benefit in exchange for influencing a business outcome.
Political and Charitable Contributions: Personnel are encouraged to be part of the political process; however, personal contributions to candidates and causes must never be made in the name of Cantarr. Moreover, Personnel are expressly prohibited from stating, suggesting, or implying that Cantarr has endorsed, supported, or encouraged a candidate or cause.

INTEGRITY AND ACCOUNTABILITY

Integrity is central to the culture of Cantarr. It is not enough to simply comply with laws and regulations; we must always act honestly, fairly, and transparently in all business dealings. This means:

Taking Responsibility: Everyone must take ownership of their actions. If mistakes occur, acknowledging them and taking corrective actions is essential to maintain trust and improve the organization.
Accountability in Action: Everyone must take ownership of their responsibilities and hold themselves accountable for their work. This includes delivering on promises, meeting deadlines, and ensuring that tasks are completed to the highest standards.
Ethical Decision-Making: Employees must consistently make decisions that align with our values, not just those that are legally permissible.
Leading by Example: Integrity should not just be company policy but an individual responsibility. Senior leaders should model ethical behavior, creating a transparent work environment where integrity is the standard.

CORPORATE ASSETS

Personnel are responsible for safeguarding the company's reputation and assets. Cantarr’s reputation is built on trust, and protecting our assets is vital to ensure the company’s continued success.

Safeguarding Assets: Cantarr’s assets, including intellectual property, physical property, technology, and financial resources, must only be used for legitimate business purposes. Personnel are expected to prevent waste, theft, and misuse of company resources. This includes using company technology responsibly and ensuring that company funds are spent wisely.
Respecting Intellectual Property: Intellectual property, such as patents, trademarks, and proprietary data, is an asset. Personnel should never misuse or disclose proprietary information without proper authorization. Misuse of intellectual property could not only harm the company financially but also damage its reputation.
Protecting Data and Information: Data is one of the most valuable assets. Personnel must ensure that any data, whether customer related or internal, is secure and protected from unauthorized access. This includes following data protection protocols and using encryption for sensitive information.
Compliance with Laws, Rules, and Regulations: Cantarr is committed to compliance with all applicable US national and international laws, rules, and regulations. No one is authorized to direct you to break the law.

HEALTH, SAFETY AND ENVIRONMENT

Cantarr is fully committed to the health, safety, and well-being of all Personnel. Cantarr believes that providing a safe and supportive work environment is essential to our long-term success. This commitment extends to the health and safety of our communities and the environment.

Proactive Safety Culture: We do not wait for accidents to happen, we prevent them. Personnel, as applicable, are expected to follow all safety protocols and participate in safety programs. This includes attending regular safety training, reporting hazards, and following safety guidelines when using equipment or machinery.
Zero Tolerance for Unsafe Practices: If an unsafe situation arises, Personnel are expected to halt work immediately, report the situation, and only resume once it is safe. Prioritizing safety over deadlines is essential for a healthy work environment.

SOCIAL GOVERNANCE

Cantarr is dedicated to fostering a positive and inclusive work environment. We value diversity, equity, and respect, and aim to uphold these values in every aspect of our operations.

Equal Opportunity

Inclusive Hiring Practices: We provide equal employment opportunities to all individuals, regardless of their race, gender, religion, age, disability, or any other protected category. This extends to hiring, promotions, training, and any other terms of employment.
Diversity and Inclusion: Cantarr fosters an inclusive work culture where everyone feels valued and respected. We encourage diverse perspectives and work to eliminate biases in decision making.

Privacy & Confidentiality

Protecting Personal Data: Cantarr is committed to safeguarding the privacy of all employees and customers. This means that access to personal data should be limited to those with a legitimate business need, and it must be managed with the utmost care and security.
Data Integrity: Only accurate, up to date information should be recorded and shared. Employees must verify the accuracy of information before submitting it for processing or use.

Respecting Human Rights; Harassment Free Environment

Commitment to Human Rights: Cantarr abides by international labor standards and will not engage in or support child labor, forced labor, or any form of human trafficking. We expect the same from our suppliers and business partners.
Zero Tolerance for Harassment: Harassment of any kind whether verbal, physical, or sexual is strictly prohibited. Personnel are encouraged to report any incidents of harassment to their managers or human resources, ensuring a safe and respectful work environment.

RAISING QUESTIONS AND/OR REPORTING VIOLATIONS

You have a responsibility to speak up if you observe conduct that may violate the law, this Code, or Cantarr’s policies. You can report concerns through multiple channels:

Your direct manager or supervisor
Human Resources Department

Reports will be managed promptly, respectfully, and where possible confidentially. Anonymous reporting options may also be available depending on your location.

CONSEQUENCES OF CODE VIOLATION

Violating the Code, Cantarr policies or applicable laws can result in serious consequences, including:

Disciplinary action (up to and including termination of employment or contract)
Civil or criminal penalties for individuals or the company
Reputational harm to Cantarr

Ethical conduct is essential to protecting our people, our customers, and our business.

NON-RETALIATION

Cantarr strictly prohibits retaliation of any kind against individuals who report concerns in good faith. We value a workplace where everyone feels safe raising ethical or legal concerns. Personnel should feel comfortable reporting concerns without fear of retaliation. Open communication is essential for maintaining a healthy work environment. We assure you:

Non-Retaliation: Personnel who report violations or unethical behavior in good faith will not face retaliation. Cantarr has a strict policy against retaliating against anyone for raising concerns or questions.
Encouragement on Reporting: Personnel should feel empowered to report violations or unethical behavior. This includes speaking up if they notice unsafe practices, potential conflicts of interest, or violations of Cantarrpolicies.

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